Who we are

Our website address is: https://www.morove.com.

Comments

When users leave comments on our website, we gather the information provided in the comments form, along with their IP address and browser user agent string. These additional details aid in detecting and preventing spam on our platform.

To enhance user experience and engagement, we may generate an anonymized string (hash) based on your email address and provide it to the Gravatar service. This allows us to check if you have a Gravatar profile associated with your email address. Gravatar is a service provided by Automattic Inc., and you can find their privacy policy at https://automattic.com/privacy/.

When your comment is approved, your Gravatar profile picture will be publicly visible in connection with your comment. This feature enables a more personalized and recognizable representation of your identity during interactions on our platform. Please feel free to review the Gravatar service’s privacy policy for further information on how they handle data and user profiles.

Media

When you upload images to our website, we kindly request that you refrain from including any embedded location data (EXIF GPS) in the image files. This is to ensure that visitors to the website are not able to download and extract any location data from the images hosted on our platform. Your cooperation in this matter helps safeguard the privacy and security of all users who interact with our website.

Cookies

When you leave a comment on our website, you have the option to opt-in to save your name, email address, and website details in cookies. These cookies are designed for your convenience, eliminating the need to re-enter your information when leaving subsequent comments. These specific cookies have a duration of one year.

On our login page, a temporary cookie is set to verify if your browser accepts cookies. This cookie does not contain any personal data and is automatically discarded once you close your browser.

Upon logging in, we utilize several cookies to retain your login information and screen display preferences. The login cookies are active for two days, while screen options cookies last for a year. Additionally, if you choose the “Remember Me” option during login, your login session will persist for two weeks, but this duration will end once you manually log out of your account.

Whenever you edit or publish an article, a separate cookie is stored in your browser. This cookie contains no personal data and merely indicates the post ID of the article you recently edited. The cookie expires after 1 day.

Embedded content from other websites

Articles on this website may feature embedded content, such as videos, images, or articles, that originate from other websites. When you interact with this embedded content, it functions in a manner akin to your visit to the external website.

Please be aware that these external websites may gather data about you, utilize cookies, incorporate additional third-party tracking mechanisms, and monitor your engagement with the embedded content. If you possess an account and are logged in to the external website, they may also track your interactions with the embedded content on this site

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Mail Newsletter & Emails

If you have subscribed to our newsletter, are a registered member of our website, or have made a purchase, it is likely that you will receive emails from us.

Rest assured, we will only send you emails that you have explicitly subscribed to or that are relevant to the services we have provided to you.

In order to send you these emails, we will use the name and email address you provided during the sign-up process. Additionally, for security purposes, our website logs the IP address used during the sign-up to prevent any potential abuse of the system.

For our email communication, we utilize the MailPoet Sending Service, which allows us to monitor email opens and clicks. This information is used solely to enhance the content and effectiveness of our newsletters.

Please note that no identifiable information is tracked outside of this website, except for your email address. Your privacy is of utmost importance to us, and we maintain strict measures to safeguard your personal information.

Woocommerce

During the checkout process on our store, we collect certain information about you to ensure a smooth and personalized shopping experience.

Here is what we collect and store:

Products You’ve Viewed: We keep track of the products you’ve viewed on our site to provide relevant recommendations and show you recently viewed items.

Location, IP Address, and Browser Type: This information is used for purposes such as estimating taxes and shipping costs based on your location.

Shipping Address: We request your shipping address to calculate shipping charges accurately and deliver your order to the correct location.

Cookies: We use cookies to keep track of your cart contents while you browse our site, ensuring a seamless shopping experience.

When you make a purchase, we will ask for the following information:

Name
Billing Address
Shipping Address
Email Address
Phone Number
Credit Card/Payment Details
Optional Account Information (Username and Password)
We use this information for various purposes, including:

Sending you updates and information about your account and order.
Addressing your requests, including refunds and complaints.
Processing payments securely and preventing fraudulent transactions.
Setting up your account for our store, if applicable.
Complying with legal obligations, such as calculating taxes.
Improving our store offerings and services.
Sending you marketing messages, but only if you choose to receive them.
If you create an account, we will store your name, address, email, and phone number to expedite the checkout process for future orders.

We retain your information for as long as necessary to fulfill the purposes for which it was collected, unless we are legally obligated to retain it for a longer duration (e.g., tax and accounting purposes).

If you choose to leave comments or reviews, we will also store this information.

Please note that members of our team, including Administrators and Shop Managers, have access to the information you provide. They can access order details, customer information, and other relevant data to assist in order fulfillment, refunds, and customer support. Rest assured, our team members handle your information with utmost care and confidentiality.

Payments

Payments made on our website are processed through Paystack, a secure payment gateway. During the payment process, certain data related to your transaction will be passed to Paystack. This includes information necessary to facilitate and support the payment, such as the purchase total and billing details.

For a comprehensive understanding of how Paystack handles your data, please refer to the Paystack Privacy Policy. This policy outlines the specific details of how Paystack collects, uses, and protects your information during payment processing.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time with prior notice. Any changes will be given ample time and notified via mail to all our clients before it beomes effective upon posting on this page. Please review this page periodically for any updates or revisions.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact us at [admin@morove.com].

By using [www.morove.com], you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection and usage of your personal information as described herein.