Learn how to manage workplace conflict, improve communication, and strengthen relationships with Emotional Intelligence [HBR]: Dealing with Difficult People — a must-read paperback edition from Harvard Business Review (HBR).

This insightful guide helps you identify and handle challenging personalities, from stubborn colleagues to demanding clients, using emotional intelligence and proven behavioral strategies. Gain practical tools to stay calm under pressure, set boundaries effectively, and foster collaboration even in tense environments.

Ideal for professionals, leaders, HR teams, and entrepreneurs in Ghana, this book blends HBR’s research-based insights with real-life workplace examples. Learn how to transform conflict into cooperation and build stronger, more positive relationships in your career and personal life.