Emotional Intelligence [HBR]: Dealing with Difficult People is a practical guide from Harvard Business Review that teaches readers how to manage challenging personalities, navigate conflicts, and maintain professionalism. This paperback edition is perfect for employees, managers, leaders, and anyone in Ghana who wants to improve workplace relationships, communication, and emotional resilience.

The book combines research-backed strategies with actionable advice to help readers understand emotions, respond effectively, and build stronger connections even in difficult situations.